1/7/2024 0 Comments Grateful dead steal your faceIf you received a damaged or defective item, we will send you a no cost replacement. If we make a mistake on an order (like shipping the wrong item), we will make it right, just contact us to let us know. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Shipments that are returned without our prior approval will not be processed.Īll clothing items must be in their original unworn and unwashed condition with all tags attached (if applicable) and be free of any stains or smell to qualify for a return.īuyers are responsible for return shipping costs. If you need to return an item to us, we require that you notify us within 30 days of receiving your shipment. To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging. Ship items back within: 45 days of delivery RETURN and REPLACEMENT QUALIFICATIONS REFUND POLICY 30-DAY MONEY-BACK GUARANTEE ( This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries). If your order hasn't arrived within 50 days of the date of original purchase, contact our support team for a replacement or full refund on your purchase. We appreciate your patience and remain committed to delivering the orders to you. We are asking for your patience and understanding. Unfortunately we are seeing delays in throughout the shipping network.Ĭarriers are taking much longer to scan items to their next destination and is reporting delays in shipment processing and delivery times in general because of increased summer shipping volumes, employees, and transportation issues due to COVID-19. Christmas/New Years December 25th & January 1st.Back to School - College Sports August thru middle of September.USPS Shipments – PEAK TIMES (when processing and shipping times take longer than mentioned before, plus 5-6 business days more as average) We're not responsible for delays due to customs. We do not collect import taxes, duties or fees for any international shipments.īuyers are responsible for any customs and import taxes that may apply. International Standard Shipping is calculated automatically at checkout based on your location. International Standard Shipping via DHL GlobalMail Packet Plus (DHL Ecommerce).Īverage transit times of 10-12 business days (Europe) or 8-14 business days (rest of the world). The subtotal amount after the discount or coupon must be $50 or over in order to qualify. Orders that are under $50 after applying a discount code or coupon do not qualify for free shipping. Shipping cost is calculated automatically at checkout based on your location.įree shipping is valid for qualifying orders of $50 or more before taxes & shipping fees and after applicable discounts. Ground: 2-6 business days via DHL Ecommerce services (typically DHL Smartmail Parcel Expediated), UPS or USPS. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. We ship to the address listed in the order confirmation. Please ensure all billing, shipping, and email information is correct for a speedy shipment. Shipment confirmation and the tracking number will be provided once your order has been processed. In addition to our processing times, typical shipping times are shown below.Īll orders will be considered completed upon tracking information indicating delivery to the customer. We cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, COVID-19, US Holidays, etc. Preorders ship in 15-20 business days as average. Processing and shipping times may be slightly longer during peak holiday times or be impacted by global issues of COVID-19, beyond our control, and cause a bit of a wait. Saturdays, Sundays and holidays are not business days. Order processing time is typically 2-7 business days with most orders shipping in 24 hours.
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